Legal

Terms of Service

Effective date: 3 August 2026 · Last updated: 3 August 2026

1. Provider and agreement

Tuntiva is provided by Arongame OÜ, registration number 12798262, registered at Pirita tee 26f-11, 12011 Tallinn, Estonia (“Tuntiva”, “we”, “us”).

By creating an organisation account, accepting an invitation or using the Service, you agree to these Terms. A person accepting for an organisation confirms that they have authority to bind it. If you do not agree, do not use the Service.

2. The Service

Tuntiva provides mobile and cloud tools for workforce invitations, work-site assignments, shift and break recording, offline synchronisation, review and approval of working time, advance workflows, audit history and reporting. Features may depend on the selected plan, platform, region or release stage.

Tuntiva is a recordkeeping and workflow tool. It is not legal, tax, payroll, employment or accounting advice and does not replace the customer's duty to verify records and comply with applicable law.

3. Customers and end users

The organisation that creates or administers a Tuntiva workspace is the “Customer”. Its invited workers, owners, administrators, foremen, accountants and viewers are “End Users”. The Customer is responsible for its End Users, account configuration, role assignments and lawful instructions.

End Users may use the Service only for the Customer that authorised them. Employment questions, work schedules, corrections, approval decisions and payroll disputes must be addressed to the Customer.

4. Accounts and security

• Registration information must be accurate and kept current.
• Accounts are personal and may not be shared.
• Users must protect passwords, devices and connected Google accounts.
• The Customer must promptly remove or suspend access when a user's role or employment changes.
• Suspected unauthorised access must be reported to arongame.studio@gmail.com without undue delay.

We may require identity or authority verification and may invalidate sessions or credentials where reasonably necessary to protect the Service.

5. Customer responsibilities

The Customer is responsible for:

• having a lawful basis for collecting and processing worker data;
• providing legally required notices to workers and consulting employee representatives where required;
• configuring access according to least privilege and reviewing permissions;
• ensuring work-time, payroll, tax, occupational-safety and employment-law compliance;
• reviewing the accuracy of submitted and exported records before relying on them;
• responding to workers' requests and maintaining legally required records;
• obtaining required permissions before entering third-party or client information.

6. Customer Data and data protection

“Customer Data” means information submitted to the Service by or for a Customer, including workforce, site, working-time and advance records. As between the parties, the Customer retains its rights in Customer Data and grants Tuntiva a limited right to process it only to provide, secure, support and improve the Service and meet legal obligations.

For personal data in Customer Data, the Customer normally acts as controller and Tuntiva as processor. Tuntiva will process it on documented instructions, apply appropriate security, restrict personnel access, assist with data-subject and security obligations as reasonably required, and delete or return data at the end of service subject to legal retention and backup cycles. A separate data-processing agreement will be made available where Article 28 GDPR applies.

Our own processing is described in the Privacy Policy.

7. Acceptable use

You may not:

• use the Service unlawfully or infringe another person's rights;
• submit malicious code, probe security without written authorisation or bypass access controls;
• use another person's account, impersonate others or falsify working-time records;
• scrape, overload, disrupt or reverse engineer the Service except where mandatory law permits;
• resell or provide the Service to third parties unless an agreement expressly permits it;
• upload special-category, criminal-offence or other highly sensitive data unless necessary, lawful and expressly supported by the Customer's agreement.

8. Plans, trials and payment

Available plans, seat limits, trial periods and prices are those shown in the Service, an order form or a written offer. Unless stated otherwise, prices exclude applicable taxes. Paid access may currently be activated manually while billing integrations are being completed.

Before automated paid subscriptions are offered, the checkout or order terms will specify currency, billing interval, renewal, cancellation and refund rules. We will not charge a payment method without an affirmative order.

9. Availability, changes and support

We aim to provide a reliable Service but do not promise uninterrupted or error-free operation unless a signed service-level agreement says otherwise. Maintenance, network failures, provider incidents, legal requirements or security emergencies may affect availability.

We may improve, replace or discontinue features. For material changes that significantly reduce purchased functionality, we will provide reasonable notice where practical. Preview or beta features may change and are provided for evaluation.

10. Third-party services

The Service relies on providers such as Cloudflare, Resend, Google, Apple and Google Play. Their own terms apply to the parts they operate. Tuntiva is not responsible for third-party services outside its reasonable control, but remains responsible for selecting and managing processors as required by data-protection law.

11. Intellectual property and feedback

Tuntiva and its licensors retain all rights in the Service, software, design, documentation, trademarks and improvements. Subject to these Terms and the applicable plan, the Customer receives a limited, non-exclusive, non-transferable right for its authorised End Users to use the Service during the agreement.

If you provide feedback, you permit us to use it without restriction or payment, provided we do not publicly identify you without permission.

12. Confidentiality

Each party must protect the other's non-public business, technical and security information using reasonable care and use it only for the agreement. This does not cover information that is public without breach, already lawfully known, independently developed or lawfully received from another source. A legally compelled disclosure may be made after notice where permitted.

13. Suspension

We may suspend affected access where reasonably necessary to stop a security threat, unlawful use, material breach, non-payment or harm to the Service or others. Where circumstances permit, we will notify the Customer and allow a reasonable opportunity to remedy the issue. We will limit suspension to what is proportionate.

14. Termination and data export

The Customer may stop using a free or trial Service at any time. Paid agreements may be terminated under the applicable order. Either party may terminate for an uncured material breach after reasonable written notice, or immediately where cure is impossible, insolvency or law requires it.

Before termination, the Customer should export required records. After termination we may disable access and delete Customer Data according to the Privacy Policy and data-processing agreement, subject to statutory retention and backups. End Users cannot require deletion of employer records that the Customer must lawfully retain.

15. Warranties and disclaimers

Each party warrants it has authority to enter the agreement. Tuntiva will provide the Service with reasonable skill and care and materially in accordance with its documentation.

To the maximum extent permitted by law, other warranties are excluded, including implied warranties of merchantability, fitness for a particular purpose and non-infringement. The Customer remains responsible for verifying calculations, exports, approvals and legal compliance before payroll or other consequential use.

16. Limitation of liability

Nothing in these Terms excludes liability that cannot lawfully be excluded, including liability for wilful misconduct, fraud or death or personal injury caused by negligence where applicable.

Subject to the preceding sentence, neither party is liable for indirect or consequential loss, loss of profit, revenue, goodwill or anticipated savings. Tuntiva's total aggregate liability arising from the Service during any 12-month period will not exceed the fees paid or payable by the Customer for the Service during that period, or EUR 100 where the Service was provided free of charge.

This allocation applies only to the extent permitted by mandatory law and does not limit data-protection liabilities where such limitation is prohibited.

17. Changes to these Terms

We may update these Terms for legal, security or product reasons. We will publish the revised Terms and provide reasonable notice of material changes. Changes do not retroactively reduce accrued rights. Continued use after the effective date constitutes acceptance where permitted; otherwise the Customer may stop using the Service.

18. Governing law and disputes

These Terms are governed by the laws of Estonia, excluding conflict-of-law rules. The courts of Tallinn, Estonia have exclusive jurisdiction, unless mandatory law requires another forum.

Before filing a claim, the parties will attempt in good faith to resolve the matter through written notice and discussion for at least 30 days, unless urgent interim relief is needed.

19. General

Neither party is liable for delay caused by events beyond reasonable control. The Customer may not assign the agreement without consent, except as part of a genuine corporate reorganisation or sale with written notice. Tuntiva may use subcontractors and may assign the agreement in a merger, reorganisation or sale while preserving applicable protections.

If a provision is unenforceable, it will be adjusted only as necessary and the remainder continues. Failure to enforce is not a waiver. These Terms, applicable orders and referenced agreements form the entire agreement concerning the Service.

20. Contact

Arongame OÜ
Pirita tee 26f-11, 12011 Tallinn, Estonia
Registration number: 12798262
Email: arongame.studio@gmail.com